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Terms & Conditions

All orders, domestic as well as International, are accepted and recorded as FOB shipping point.

 Domestic shipping:

Gulrang.com offers 2 methods of shipping, Ground Shipping (5-10 days) and expresses shipping (1-3 days). Orders received by 4:00pm EST (1:00 PST) Monday through Friday will be processed between 2-3 business days, once billing and credit card information has been authorized and confirmed.

 

International shipping:

 Our software is designed to calculate S&H costs for all International orders. However, in the event shipping cost is significantly different than

what is predicted by our software we will notify our customer via with actual shipping and handling costs. Upon approval from our customer we then will credit/debit payment accordingly (Credit Card/Paypal).

Customers are responsible for any customs, duty or taxes imposed on foreign orders. Please note that the shipping schedule is quoted by the shipping company and any delays are the responsibility of the shipping company. Gulrang.com cannot be held responsible for any shipping delays, damage or loss. International Shipping cost does not include local government fees/custom duties and shipping company handling fees where applicable and Customer agrees to pay such fees where applicable.

Coupon Use Limitation:  

Only one coupon code will be accepted by our system per order. Use of multiple coupon codes for the same order is prohibited and will not be accepted.

Product Pre-Order status Description.

 pre-order means that we will take order accordingly and confirm your order in 3-4 business days otherwise we will refund 100% money back 

No Return No Exchange Policy.

 We are constrained to have a policy of no exchange or no refund. Due to hygiene and size issue after any person wore any dress we can’t sale to others.


We reserve right to cancel order with notification to customer when use of expired, invalid coupon code or forced coupon code is utilized to lower order total.

 Gulrang.com reserves right to cancel all and any coupon code anytime. We have Ready to ship dresses also  u can have within 2 to 3 days only .description of each dress will show you is that custom made design or” ready to ship” as soon as possible .

Once the order is placed and payment for the goods made via any of the permitted options, the order remains valid and cannot be cancelled in the intervening period between the commissioning of the order and the delivery.  If order is made but payment is pending (Payment not completed through Paypal, , Credit card is declined or billing address is different than what is recorded by customers bank) or Billing/Shipping address is incorrect than order will be considered invalid and purchased items will be available to other customers for immediate purchase. Gulrang.com reserves right to cancel order in such events.

Once order is shipped, order cannot be cancelled.

Color Disclaimer:

Gulrang.com firmly believes that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual outfits, accessories or jewelry ordered. All color options offered on our website is an exercise to provide our customers with the maximum available choices. It is practically impossible for us to replicate the same colors on an outfit as seen on your monitor. A slight variation in the shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a color under different light and medium.

Color Fastness/Washing:

Customers are required to dry clean all received new clothing’s first to insure residual dyes and colors if any are removed from clothing before using it.  Discontinued to use clothing if color bleeding is noticed. Gulrang.com is not responsible for any damage caused by color bleeding.

pre-order means that we will take order accordingly and confirm your order in 3-4 business days otherwise we will refund 100% money back.

Disclaimer:

The garments sold at Gulrang.com are handmade/crafted in the finest traditions of pakistan's textile crafts. Irregularities in weave, block print or embroidery are a characteristic of the process and beyond our control.

At times actual outfit may be little different in design than displayed on the website as they are handmade, hence beyond our control.

* Pants and shalwar’s in suits have elastics for adjustment of each sizes .

* Since majority of the outfits are semi finished at times, it is not possible to increase/decrease sleeve length &/or top length. Before purchasing the outfit,

 please call or email us, if you have any question pertaining to length.

* Unless stated all outfit sold on our website are “DRY CLEAN” only. Most pakistani  crafted outfits use Natural or Synthetic dyes and requires special treatment before you can actually wash them.

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